At Dartington Shop, we believe the journey of a meticulously crafted piece to your home should be as considered and reliable as the craftsmanship itself. We are delighted to serve a global community of discerning individuals who value beauty, quality, and connection.

Our Shipping Promise: Clarity & Care

Understanding your needs is at the heart of our service. Whether you are selecting a Bar Excellence beer glass for a cherished gathering or a delicate Caithness Paperweight as a timeless gift, we ensure its journey to you is secure and transparent. Every item is carefully packaged, reflecting the heirloom quality within.

Order Processing: Please allow 1-2 business days for us to lovingly prepare your order. Each piece is inspected and packaged with the utmost care before dispatch.

Shipping Options Tailored for You

We offer two primary shipping methods to balance speed, cost, and convenience for our international clientele.

1. Standard Shipping

  • Carrier: DHL or FedEx for reliable, tracked delivery.
  • Cost: A flat fee of $12.95.
  • Delivery Time: 10-15 business days after dispatch.
  • Ideal for: When you desire a balance of speed and value for your curated homeware and drinkware.

2. Complimentary Shipping

  • Carrier: EMS (Economy Mail Service).
  • Cost: Free on all orders over $50.
  • Delivery Time: 15-25 business days after dispatch.
  • Ideal for: Making our accessible elegance even more attainable. Perfect for thoughtful gifts from our Anniversary or Birthday Gifts collections when planning ahead.

Please note: We ship worldwide, with the exception of certain remote locations and parts of Asia. Delivery estimates may vary slightly based on final destination and customs processing.

Hassle-Free Returns

Your complete satisfaction is our priority. If an item does not meet your expectations, we offer a straightforward returns policy.

  • Return Window: You have 15 days from the date of receipt to initiate a return.
  • Condition: Items must be returned in their original, unused condition with all packaging.

For full details on the returns process, please contact our dedicated customer service team.

Seamless & Secure Payment

To provide a smooth and secure checkout experience, we accept all major payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Our Commitment: From our hands to your home, we deliver more than products. We deliver the tools for a beautifully appointed life—be it a British Made Glassware set for your bar or an Aurea bowl for your table. We are here to ensure that the elegance you curate online arrives perfectly, ready to transform your everyday moments.

For any specific delivery inquiries or to track your order, please do not hesitate to contact our customer care team at [email protected]. We are always happy to assist.

Explore our collections today and discover your next cherished piece.
Elevate your everyday.

— The Dartington Shop Curators